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Physicians’ hidden administrative burden: A story in numbers

Apr. 21, 2026
2-minute read

Healthcare in Canada is at a decisive moment. From overcrowded emergency rooms, an ongoing shortage of skilled workers, and complicating factors like the spread of medical misinformation, the industry currently faces many significant obstacles. How we address those hurdles now will define how the ongoing story of Canada’s health care system unfolds. 

Research increasingly shows that these issues affect not just patients, but the medical professionals who provide their care. In recent years, closer attention has been paid to the serious impact of career burnout on the wellbeing of physicians and other medical workers—and how it shapes the quality and quantity of care they can bring to the workplace. 

Along with the regular demands of patient care, doctors also devote considerable time to non-clinical tasks—the paperwork and other administrative processes behind managing a medical practice. For many physicians, this added work presents a serious drain on their time and energy, thereby piling extra strain on an already overburdened workforce.

New insights into the toll of non-clinical administrative work

Identifying and better understanding these issues was the focus of our recent study, “Hiding in Plain Sight: The impact of non-clinical administrative demand on Canada’s physicians,” commissioned in partnership with Santis Health. In it, we surveyed 500 physicians on the effects of non-clinical work on their practice, with some eye-opening results, bringing to light important concerns that often go overlooked in the healthcare story.

Infographic Snapshot:

Freeing up physician time

Championing the quality of health care is essential to all Canadians’ wellbeing, and it begins by supporting the professionals who provide that care. 

At Dr.Bill, we help physicians manage the administrative burden by providing a simple, streamlined billing process, dramatically reducing the time spent on administrative tasks and freeing physicians to concentrate on what they do best: delivering quality care to their patients. That’s the story we hope to be telling in the years to come.

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*When you sign up for the Comprehensive Plan with Dr.Bill we will waive your first two months of invoices for Dr.Bill Comprehensive Plan services. You will be charged for any additional services requested outside of the Comprehensive Plan. Offer is only available to new Dr.Bill users and may only be used once. At the end of the free trial period you will continue with the Comprehensive Plan unless you change your plan. If you change your plan at any time during the free trial period you will no longer be eligible to receive the Offer. If you decide that you do not want to continue with the Comprehensive Plan following the free trial period, you can contact us at hello@dr-bill.ca. Offer cannot be applied retroactively to a prior purchase, may not be combined or used in conjunction with any other offer and is not extendable. Offer is only available in the following provinces: Ontario, British Columbia and Alberta. Offer may be amended or withdrawn at any time without notice.

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